Shipping policy

🚚 Shipping Policy – Aluviabay (Pakistan)

Welcome to Aluviabay. We are committed to delivering your favorite beauty and fashion products quickly and safely across Pakistan.

📦 Shipping Locations

We currently ship all over Pakistan, including major cities like Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, and more.

⏱ Delivery Time

  • Processing Time: 1–2 Working Days

  • Delivery Time: 3–5 Working Days (Major Cities)

  • Delivery Time (Remote Areas): 5–7 Working Days

Orders placed on weekends or public holidays will be processed on the next working day.

💰 Shipping Charges

  • Standard Shipping Charges: Rs. 200 – Rs. 250 (depending on city)

  • Free Shipping on orders above Rs. ____ (You can set your minimum order amount here)

Shipping charges are calculated at checkout.

💵 Cash on Delivery (COD)

We offer Cash on Delivery (COD) across Pakistan for your convenience.
Please ensure someone is available at the delivery address to receive the parcel.

📞 Order Confirmation

Our team may contact you via call or WhatsApp to confirm your order before dispatch.
If the order is not confirmed, it may be delayed or canceled.

🚫 Failed Deliveries

If:

  • The customer is unavailable

  • The contact number is unreachable

  • The address is incomplete

The order may be returned to us. Re-shipping charges will apply.

📍 Tracking Your Order

Once your order is shipped, you will receive:

  • A tracking number via SMS or WhatsApp

  • Courier details for order tracking

❗ Important Notes

  • Delivery delays may occur due to weather, strikes, or courier issues.

  • Please double-check your shipping address before placing the order.

  • Aluviabay is not responsible for delays caused by incorrect information provided by the customer.